SHIPPING

WHAT ARE THE SHIPPING TIMES AND COSTS?

Our products are handmade by our artisans and take approximately 1-5 business days (In stock items), 5-10 business days (Pre-order items).

As soon as your order is completed and ready for delivery, you will receive an email notification with tracking details.

Delivery in Italy:

- Standard delivery within 1-3 working days.

- Free for orders over €350.

- €5 for orders up to €349.

Delivery in Europe:

- Standard delivery within 2-5 working days.

- Free for orders over €350.

- €10 for orders up to €349.

Delivery outside Europe:

- Standard delivery within 4-7 working days.

- €20 for all orders.

Deliveries are made during office hours from Monday to Friday, excluding holidays. You will receive an email with the tracking number to monitor the shipment. However, once the order has been placed, it will not be possible to change the shipping address.

Please note that for deliveries outside the European Union, there may be import customs charges to be paid by the recipient. We recommend that you contact your country's customs authorities to verify import costs and limits.

Upon delivery, we invite you to carefully check the packaging. If the package appears damaged or tampered with, you can sign the receipt with reservation or refuse the delivery. In case of problems, contact the courier immediately and send a communication to ordini@lancioshoes.com .

All customs fees will be paid by the customer. By accepting the order, you agree to be responsible for receiving the package. If for reasons attributable to the customer (wrong address, absent recipient, etc.) the package is not delivered, shipping costs and any customs fees will be deducted from the refund due to the customer.